|
Supportagent Goran Johansson
AT THE MOMENT I AM WORKING ON 11 MONTHS AGREEMENT AS FIRST LINE SUPPORT TECHNICIAN IN TWENTY4HELP SUPPORTCENTRE IN LJUSDAL VILLAGE. HEWLETT&PACKARD AND COMPAQ PRESARIO DESKTOP AND LAPTOP COMPUTERS
COMPUTEREDUCATION
__________________________________________________________________
NETWORKBASICS
COMPTIA A+CERTIFICATION AMERICAN HARDWARE CERTIFICATION
COMPTIA N+CERTIFICATION AMERICAN NETWORKBASICS
SQL PROGRAMMING
MCDBA (MICROSOFT CERTIFIED DATABASE ADMINISTRATOR ) CERTIFICATION EDUCATION
___________________________________________________________________
OPERATION SYSTEM KNOWLEDGE
MS DOS
WINDOWS 311WFW
WINDOWS 95
WINDOWS 98
WINDOWS ME
WINDOWS 2000
WINDOWS 2000 SERVER
WINDOWS 2000 ADVANCED SERVER WITH ACTIVE DIRECTORY
WINDOWS SQL SERVER
WINDOWS XP HOME EDITION
WINDOWS XP PROFESSIONAL
__________________________________________________
APPLICATION KNOWLEDGE AND EDUCATION
MICROSOFT OFFICE 97-2000
LOTUS NOTES
ADOBE ACROBAT PROFESSIONAL 6.0
ADOBE PHOTOSHOP 6-7.0
WEBTOOLS
___________________________________________________
WORKING KNOWLEDGE.
TISCALI INTERNETSUPPORT ALL SKILLS.
TWENTY4HELP IN LJUSDAL,SWEDEN:
HEWLETT & PACKARD & COMPAQ PRESARIO SECOND LINE SUPPORT INCLUDING
ALL DESKTOP AND LAPTOP COMPUTER MODELS PLUS DVD.
|